Contact Us
Our dedication to providing superior service enables us to continuously deliver value
to businesses and clients across a range of industries.
Mailing Addresses:
USA:
18520 NW 67th Ave.
Ste. 288
Miami, FL 33015
Phone: (954) 840-5857
Fax: (954) 697-0303
Caribbean:
P O Box GR5047
Grande Riviere Post Office
Corinth, Gros Islet
Saint Lucia
Phone & Fax: (758) 451-7825
Customer Service
- Billing and account questions
- Service changes or upgrades
- Hours of Operation: 9:00 a.m. – 5:00 p.m. EST. Monday to Friday
- Email: billings@glacegrafix.com
Technical Support
- Functionality Issues and Questions
- Set Up and Configuration Questions
- Hours of Operation: 9am – 5pm (Eastern Standard Time), Monday to Friday
- Hosting and Email Support
- Email: support@glacegrafix.com
Web Site Maintenance
- Services as per Web Services Contract Specification
- Email Administration: Add, Edit and Delete
- Content Revisions: HTML, GIF and Flash Change Requests
- E-commerce Maintenance
- Database Maintenance and Change Requests
- After Hours Emergency
- Email: support@glacegrafix.com
Create a Support Ticket and one of our technical team members will contact you.
